BBL Hospitality - Hotel Management

BBL Hospitality offers one-stop shopping for developers and owners of top-branded hotels.  We offer a full suite of hotel management services, including sales, marketing, operations, human resources, systems, and construction.

banquet center hallway

The BBL Difference

We have been in the hotel business for 40 years, having built, owned, and/or managed over 40 properties in 20 states. We are proud of the many long-standing customer relationships we have developed in this industry. Our customers are our strategic partners. Your success is our success. We are utterly devoted to providing you with the forthright, hard-working dedication needed to yield high returns in today’s fast-changing hospitality industry.

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Courtyard by Marriot five story hotel with sidewalk and palm trees leading to entrance

History of BBL Hospitality

Hotel management has changed radically over the last 40 years. Achieving and maintaining quality requires know-how and top-notch dedication to staffing, systems, and services. Since 1973, when founder Don Led Duke first launched his masonry business, through the company’s early leadership in design-build construction, and our subsequent evolution of one-stop property services, the BBL companies have earned an outstanding reputation for:

  • Straight-shooting and high integrity
    We have always treated our customers with respect and honesty. They have rewarded us by bringing their business to us again and again.
  • Listening to our customers
    Our business has continually evolved in direct response to our customers’ needs.
  • Advancing our people
    We hire people with high standards of integrity who care deeply about the quality of their work. We reward excellence with opportunities to learn, grow, and advance.

Meet the Team Behind BBL Hospitality

Steve Obermayer

President, Chief Financial Officer

Steve Obermayer

President, Chief Financial Officer

As President of BBL Hospitality, Mr. Obermayer is responsible for all aspects of operations and sales for the company’s 14 hotels and 13 restaurants; including investment and acquisition activity as well as new business development. Mr. Obermayer also serves the role of Chief Financial Officer for BBL Family of Companies, giving him financial oversight of all corporate resources and strategic planning.

Carrie Hillenbrandt, CMP

Senior Vice President

Carrie Hillenbrandt, CMP

Senior Vice President

Carrie is an accredited Certified Meeting Professional with over 25 years of experience in the hospitality industry. She leads the BBL team overseeing hospitality operations, marketing and associate development.

Todd Carozza

Senior Vice President of Operations

Todd Carozza

Senior Vice President of Operations

Mr. Carozza brings over 25 years of hospitality experience to BBL Hospitality and is responsible for the overall success of the company’s hotel operations. He oversees the short and long-term planning and strategic direction of new hotel properties, as well as implementing programs and managing daily operations.

Donna Mogul, CPM

Director of Human Resources

Donna Mogul, CPM

Director of Human Resources

Ms. Mogul has eight years of Human Resources experience with BBL Hospitality, and spent more than 16 years in an accounting and property management position with the company. She maintains and enhances BBL Hospitality's mission and culture through associate communications and programs.

BBL Hospitality News

April 11, 2025

Courtyard Saratoga Ribbon Cutting

We recently celebrated the official ribbon cutting of the Courtyard Saratoga! This 96,500 square-foot, 146-room property now features full renovations and property improvements to both…

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Recovery Sports Grill building entrance
February 18, 2025

Recovery Sports Grill Coaches’ Day 2025

Recovery Sports Grill is excited to host its Seventh Annual Coaches’ Day at all restaurant locations on Thursday, March 27. This initiative aims to recognize…

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BBL Management Conference attendees
February 7, 2025

BBLH Hosts Mid-Level Management Conference

BBLH hosted its annual mid-level management conference on February 7th at the Hilton Garden Inn in Troy. During the event, attendees were encouraged by Carrie…

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Servers with meals on trays

BBL Hospitality Careers

BBL Hospitality’s continuing vision is to provide great value by hiring the best people and working with the best partners.  We are committed to delivering world-class service—for our hotel guests, our management clients, and our partners. We will continue to hire, train, and promote dedicated, knowledgeable people at every level of the enterprise and support them with the best capital, systems, and management resources.

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Get In Touch with BBL Hospitality

BBL Hospitality is a full-service hotel management company offering hotel owners and developers a single, high-quality source for construction, financing, and management services.

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50 years of experience logo

Celebrating 50 Years

In 2023, to celebrate our 50th anniversary and continue our founder Don Led Duke’s legacy of giving back,  we reached even further into the communities where we live and work.

BBL gave our associates the opportunity to select over 50 charities to receive a donation to support their mission.  It was an opportunity to recognize smaller, community-based non-profit organizations which have had an impact on our employees.

classroom with desktop computers

We had a really exciting project with BBL. My team really enjoyed working with BBL because it was such a collaborative process. BBL had that expertise to be able to really deliver on the unique needs of every program.

Joseph P. Dragone, Ph.D - Capital Region
BOCES Senior Executive Officer

DeCrescente exterior with wood and gray siding and grass landscaping

Beginning our project at the outset, we could see that choosing BBL was a smart decision. Our construction schedule was never compromised and buildings proceeded according to timetable.

Tom Turcotte
VP, Operations, DeCrescente Distributing Company