BBLH hosted its annual mid-level management conference on February 7th at the Hilton Garden Inn in Troy. During the event, attendees were encouraged by Carrie Hillenbrandt, the Senior Vice President of Sales and Marketing at BBLH and a board member for the National Heart Association, to wear red in honor of “Wear Red Day.” A movement that was started to raise awareness that heart disease is the leading cause of death in the United States.
BBLH associates gathered to hear from award-winning hospitality expert Christine Trippie, who presented the “yes-itality” approach aimed at enhancing guest experiences. The conference also included breakout sessions hosted by BBLH leadership focused on key hospitality topics for hotels and restaurants, providing valuable insights and strategies to continue delivering exceptional guest experiences.
